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The Online Magazine for Sustainable Seas
December, 1999 Vol. 2 No. 12


 

Resource Management and Community Involvement in Ecotourism

By Ma. Monina M. Flores, Enterprise Development Specialist, CRMP

The Olango experience
The Bohol Model
Initial project gains
Key insights in developing ecotourism for community
development and CRM
Product development
Community venture development
Interpretation
Destination development in protected areas
Marketing
Stakeholder development and management
Ecotourism development and local governance

Strengthening ecotourism development for conservation and community development
Some important lessons

 


 

 

 

 

   


cotourism development can serve to catalyze the creation of sustainable economic opportunities for coastal community residents who are dependent on fishing. It can also encourage sustainable planning and best practices by multiple stakeholders in the economic management and operation of coastal areas. These are just two of several promising results from efforts by the Coastal Resource Management Project-Philippines (CRMP) to use ecotourism as a tool for coastal resource management (CRM).

CRMP has implemented three ecotourism strategies in selected areas in Cebu and Bohol. These are:

  1. Modeling of sustainable and community-based ecotourism enterprises in strategic communities to develop local management capabilities and generate economic incentives for conservation.
  2. Multiple stakeholder mobilization in sustainable planning and management of ecotourism destination and operations. This is done in conjunction with overall integrated coastal management planning and implementation in the coastal area.
  3. Developing leadership in ecotourism best practices in terms of environmental planning and management, community benefit and empowerment, and economic growth and market competitiveness.

The Olango experience
In Olango, a community ecotourism enterprise venture was developed and located in one of the strategic gateway communities to the Olango Island Wildlife Sanctuary. The village of Suba at the southeastern tip of the Olango mainland was chosen over three other villages because of its attractive and strategic location, accessibility from Mactan, community need for income-generating options, and readiness for coastal management work-up.

 

 

 

 



Community involvement in ecotourism development can help save the habitat of this endangered Chinese egret.

 

The project model shows that ecotourism could catalyze community awareness and cooperation in protected area conservation, best practices in coastal resource use, community business ownership, benefit and tour management capability.


Community members find not only a new source of livelihood but a deeper appreciation of their island's natural attractions and the need to protect the environment.

The initial success of the project has triggered closer coordination with and support from the tourism industry. Key institutional partners where the local government unit of Lapu-lapu City, the Department of Environment and Natural Resources-Region 7 (DENR-7), Department of Tourism-Region 7 (DOT-7), Cebu Association of Tour Operators, and a non-governmental organization. Partnership with the Protected Areas Management Board (PAMB) will soon be initiated.

A planning process has been initiated for ecological destination development and management for Olango Island. The planning would be integrated into the comprehensive management of the Olango Island Wildlife Sanctuary, sustainable land use and development activities in adjacent land areas, and integrated coastal management in the coastal zone. It is being undertaken by CRMP with DENR-7 and the government of Lapu-lapu City.

Community-based enterprise development has also started at Gilutongan, one of several islets around Olango. Ecotourism planning will be stepped up to manage tourism use of the Gilutongan Marine Sanctuary and raise public revenue for its management. CRMP's lead partners in this undertaking are the municipal government of Cordova and community associations on Gilutongan Island.

The Bohol model
In Bohol, a riverside village in Cambuhat, Buenavista was selected to serve as a model of a community venture in a non-protected area. The enterprise/ecotourism strategy proved to be an effective entry strategy to win the interest and support of the local government and the community in adopting CRM.


This buri weaver given a primary role in upland resource management,
and the oyster farmer is designated steward of coastal resources.

Key to this model was the leadership of women in the economic venture. The women were given primary roles in the management of upland resources. To complete the ecotourism experience, the men were designated to supply tourism products and services from the coastal area, as well as stewardship to the coastal resources. As they began to experience economic benefits and collective pride in their joint economic ventures, the community was effectively united, organized and mobilized to actively manage their resources.

Ecotourism destination planning and resource management for the Daet-Cambuhat River, estuarine and mangrove areas are being considered to consolidate the initial gains in ecotourism in Cambuhat. This will be implemented in cooperation with the municipal government of Buenavista, the village government and community associations in Cambuhat, a corporate foundation, and the provincial association of travel and tour operators.

Initial project gains
The ecotourism project was started in 1998. Since then, it has chalked up a number of major accomplishments, and generated important benefits for the various stakeholders involved. It has also served as a "study tour" destination, providing a learning model for other products and areas.
Other accomplishments include:

  • Communities were organized and highly motivated to develop and manage their business and natural resources.

  • Initial business operations earned additional incomes and profits for participating individuals, households and community organizations.

  • Substantial amounts were contributed to protected areas in the form of entrance and user fees.

  • Interest was generated in the tourism market, generating increased sales and patronage for community ecotourism products.

  • Strong local government and national government support were secured. This came in the form of policy enactment, human and financial resource augmentation, and visible project leadership. The models created an impact on other local governments within and outside the two provinces, motivating them to implement similar initiatives in their localities.

  • The tourism industry has come to regard CRMP highly and helped promote its ecotourism products. Its recognition of the project as a key player in and authority on ecotourism opened for CRMP a wider arena for promoting CRM best practices in the tourism industry and encouraging collaboration between industry players, local resoruce managers, and communties. As a result, environmental management propositions and community-based approaches to ecotourism development have become more acceptable.

  • Quality and highly marketable ecotour products were developed and earned a good reputation in both local and international ecotourism markets.

  • A non-traditional market for ecotour products emerged through word-of-mouth endorsements by visitors. The "study market" consisted of visitors from government offices, development agencies, schools, diplomatic community, scientific community, and others, who were on the lookout for model projects to learn from or support. This time of market expanded the opportunities for promoting CRM and ecotourism to other areas and sectors.


A study group from Sri Lanka learn about coastal resource
management and local culture.

Key insights in developing ecotourism for community development and CRM
The following processes were found to be important in developing ecotourism to achieve conservation and community development goals:

Product development (Related story)

  • Determine if ecotourism is viable in your area.

  • Get started by developing a product. Always remember four things:

    1. Product development is often initiated or facilitated by a technologist to demonstrate to the community how it is done.


      Olango Island offers a contrast to Metro Cebu's busy,
      citified lifestyle


    2. Differentiate your ecotourism product from the rest. Look at potential attractions in your area and focus on their uniqueness (Olango: migratory birds, seascape; Cambuhat: oyster farms, picturesque river and village). Look for things that could make people want to stay or come back to the area (Olango: tranquil coast, village culture, people's warmth; Cambuhat: diversity of people's occupation, activities along the river and upland, people's character). Paying attention to your visitors' comfort, safety and enjoyment in getting there adds great value to your product (Olango: cruising the southern seas in a private boat; Cambuhat: river cruise in small paddle boats). Weave story around events and things as they happen or appear and provide interesting information to heighten the quality of the experience (Olango: tide controls the rhythm of all life in the coast; Cambuhat: the river mirrors the changes that happen in the village people's lives). Combine scenes, things, events, stories and services to come up with an exciting, innovative, and substantive tour experience (Olango: seascape tour, snorkeling, wetlands trek, bird viewing, coastal village demonstrations and interaction, scientific knowledge, canoe ride, good food; Cambuhat: river paddling, all-oyster experience, buri crafts, resource management, seafood lunch by the river).

    3. Invite the industry to test your product and recommend improvements.

    4. Substantiate claims to ecotourism standards in terms of conservation value and community benefit. An ecotourism venture undertaken together with conservation and resource management efforts differentiates and sustains an ecotourism product, but it is a good ecotourism product owned and operated by the community whose culture is featured that stands above the rest.

    Community venture development

  • Communities learn to understand what ecotourism is all about by playing roles in a tour product. Although the product technologist initiates the packaging of a product, communities could participate by providing valuable information on resources, and then adding or innovating on the product later as they become more familiar with the process. When communites grasp the process and overcome their inhibitions, their creativity springs forward and the resulting tour experience is authentic, filled with local color, dynamic and mutually inspiring to visitor and host community.


    For those involved in the ecotourism venture, learning comes
    from doing.


  • Understanding the requirements and demands of owning and running an ecotour venture comes with experiencing regular tour runs. Once the community grasps what an ecotourism venture entails, decision-making becomes more internalized and directed at more substantial matters.

  • Uncertainties and conflicts will periodically arise as the community steps up their efforts in running the venture, a sure sign of growth, of increasing stakeholdership, of vigilance, and of participation. The important thing is for the community to learn to welcome disagreements, prioritize concerns, and work for common solutions.

  • Building community capability in ecotourism management involves formulating practical systems, teaching the community how the systems work, and guiding them in implementing and modifying these systems through constant practice.

  • Many forms of business organizations can work for a community-based tour venture. These include joint venture arrangement between the community and marketing group (clear contractual obligations set); venture shareholding among select households; and community cooperative. Choose the arrangement most suitable to the situation in the community and the market.

  • To get accreditation and be legally recognized, communities may apply for the usual business permits from the municipal or city local government in their area of operation. There are no guidelines for DOT accreditation of community tourism ventures, but, as in the case of Boracay, the tourism agency may accredit community operations if it is so warranted.

    Interpretation

  • A key element of a successful product is good interpretation. A well-thought-out theme, interesting information and well-crafted delivery are important ingredients. Find out interesting information about the place from local residents, professionals who work in the area, and available literature. Integrate into your tour the sharing of these stories and information with visitors. Relate specific experiences to the main theme of the tour, so visitors can better appreciate what they learn.


    A key element of a successful product is good interpretation - Homer Gonzales, Olango's naturalist guide/interpreter, shows how.

  • In Olango, an articulate naturalist guide who has done biological work on the bird life and mangroves in the Sanctuary is employed by the community to do the natural interpretation. The interpretation of village culture, however, is performed by the community. The community will be trained to gradually take on more interpretation roles now being done by the naturalist guide. Also, a bigger pool of freelance guides and part-time tour interpreters from local schools, a science university, the DENR, and tour agencies are being trained and tapped to provide interpretation services to the ecotour.

  • In Cambuhat, the task of interpreting the tour is divided among the different members of the community who can articulate I the local or national language the tour sub-themes. For domestic tourists, the current system would suffice, but as more foreign market segments are being developed, there is a need to identify and train English-speaking guides.

    Destination development in protected areas

  • Community ecotourism may be linked to conservation by the following:

    1. Allowing communities to have managed access to protected area resources for their ecotourism operation

    2. Contributing part of community ecotourism revenue an environmental management fund through entrance fees and concessionaire fees for exclusive tour operators

    3. Making the community accountable for managing ecotourism impacts

    4. Requiring the community to participate in protected area management activities such as patrols, resource monitoring and reporting threat activities.

  • Because the ecotourism venture is greatly dependent on the maintenance of the wildlife sanctuary in the case of Olango, it has become clear to the community that they would need to actively participate in protection and conservation activities.

  • Protected area authorities may grant exclusive contracts to organized community ventures to protect their economic viability from undue competition, limit visitor access to carrying capacity levels, effect monitoring and control of open access points.

  • Because ecotourism development connotes economic opportunities, multi-faceted development activities, creative and inter-disciplinary collaboration, interactive engagement with diverse nationalities, among others, it has become an attractive proposition to many protected area or resource managers. Where most appropriate, therefore, ecotourism should be tapped as an entry point for activating management bodies to carefully plan and implement more comprehensive and effective management strategies to natural environments.

  • In Olango, CRMP is building on the interest generated by the community ecotour project to influence comprehensive planning for effective management of the Olango Island Wildlife Sanctuary, starting with the DENR, the PAMB and the Lapu-lapu City government.

    Marketing

  • Know the travel needs and product demands of the market nearest your area to start with. Develop a product that satisfies those needs and demands. Then, you can build on what you have already started to include other markets farther away from your area.

  • Position your product to reach target market segments through promotions, appropriate marketing channels, pricing and product differentiation. Offer test runs to different types of tourists and their marketing channels to assess the suitability of your product to each market type and their willingness to pay.

  • It would be practical for ecotourism ventures to tap existing markets first, especially the domestic market, when starting up operations. As the community's confidence and skills in tour management increase, the venture managers can move to handling more sensitive and high-end clients.

  • Your best marketer is a satisfied customer. The same customer who is very happy with your tour is your best promoter. Treat tour participants as you would your personal guests. Anticipate cultural differences and be prepared to deal with them. Remember you are not selling an attraction. You are selling an experience.


    Cooking the local way is packaged as
    an experience to remember.

  • Cebu is a major tourist destination in the Philippines. It has tourism infrastructures that meet international standards, from an international airport to five-star hotels and resorts. But it suffers from a lack of new and exciting day tour activities and sub-destinations to make the stay of tourists more satisfying. The Olango Tour was initially conceived to answer the need for more exciting day tour activities for guests staying at the hotels and resorts on Mactan Island. Its package of activities - a tour of the Olango Island Bird Sanctuary that incorporates experiencing the glorious waters, scenic seascape, vast natural surroundings, the minimalist and tranquil beauty of wildlife, and diverse but simple coastal village culture on Olango Island - provides a striking contrast to the tourist experience offered by bustling, urbanized Metro Cebu and the high-class amenities of Mactan resorts.

    Stakeholder development and management

  • Identify key tourism and resource stakeholders in your area and establish good relations with them.

  • Know the various stakeholders' sectoral interests and competencies and analyze the potentials and constraints of working with them in relation to your project goals.

  • Discuss and position your project with each stakeholder, stressing the potential area for cooperation and collaboration. Take note of the best timing for their involvement. Their involvement will vary, and some may opt not to participate. The important thing is to establish goodwill and remain open to future participation.

  • Stakeholders are generally categorized into different sectors. These include the tourism industry (private companies, industry associations, industry practitioners, tourists); government (local government units, national government agencies, special management bodies, development councils); non-governmental organizations (social development groups, development agencies, civic organizations); and communities (resident households, resident associations,, landowners in the rural sector).

    Ecotourism development and local governance

  • Under the Local Government Code, the mandate and authority to formulate, approve and implement local development and most natural resource management plans and activities lie with local government units at the provincial and municipal levels.

  • Although the accreditation of tourism operations is performed by DOT, and the supervision over the management of national protected areas and certain environments remain with the DENR, the local government units play a major role in influencing the course of local development that affect our environments and communities. Concretely, local governments have management mandates over municipal waters, which extend to 15 km from the shoreline. They formulate and allocate budgets for overall and specific development and investment plans. They provide business and building permits. And they legislate ordinances and enforce them to regulate activities in their localities.

  • Management problems related to tourism development in a given region and locality may be greatly mitigated if local government units were affected by efforts to rationalize economic development and tourism development plans, projects and activities according to sound environmental management standards and practices and community development principles.

  • Ecotourism provides a sustainable economic development model that is appropriate to the resource management requirements and economic capacities of most municipalities. Because of this, local government units are naturally receptive to propositions for collaboration. A major prerequisite for pursuing such collaboration is the availability of technical assistance for planning and implementation. Caution must be exercised so as not to raise undue expectation that ecotourism can be launched in every municipality that welcomes it. Initiatives must be guided by correct and adequate information about current trends and projections for the tourism market affecting the country, region or locality.

Strengthening ecotourism development to benefit conservation and community development

The following are recommended:

  • Optimize strategic impact of model projects.

  • Build local capability in ecotourism development and management.

  • Provide adequate guidelines to development planners, investors, local executives, industry players on sustainable planning and management of ecotourism.

  • Implement regional and local ecotourism planning, regional and local sustainable tourism planning and management, guidelines for industry best practices, sustainable alternative technologies, trainors training for ecotourism facilitators and technologists, and a network of national and regional ecotourism practitioners.

Some important lessons

  1. Define your project goals.

  2. Analyze the potentials and consider the limitations of ecotourism in achieving your goals.

  3. In planning your ecotourism project, be sure to integrate other important environmental management and community development interventions.

  4. Position your ecotourism project well in relation to the resource area you would like to affect. Aim to achieve the widest impact where the chances for success are best.

  5. Develop a good product right away. Differentiate your product well from the rest, and have a clear and strong vision for the business.

  6. Test run your product at the first opportunity and continue to assess and modify it with every run so that it is refined to the needs of the market and the requirements of the area management.

  7. Motivate your community. Build in them a strong sense of ownership for and pride in the venture. Position them to undertake as much responsibility as they can perform in the operation and management of the tour venture, at the soonest time possible. Provide as many experiences as they need to learn and practice concepts, systems and skills.


    There is no better steward of the environment
    than the stakeholder himself.


  8. Involve key stakeholders from the start. Provide them roles that fit their mandates, skills, and interests. Promote cooperation between communities and stakeholders, and encourage sharing of resources.

  9. When facilitating an ecotourism venture project, know well the strengths, weaknesses, opportunities, and threats of the area's resources and tourism market to ascertain the feasibility and potential impacts of any planned ecotourism development. Be prepared for multi-faceted work on the ground. Promote partnerships with various institutions. Even though it seems you do most of the hard work, allow partners to take center stage, if this will strengthen collaboration. Remember, the satisfaction lies in seeing the cooperative process succeed.

  10. Focus your efforts on achieving project excellence. Excellence is your best investment to achieving strategic strategic impact.


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